Haben Sie bereits einen Homepilot?
Navigation:

RADEMACHER - Data privacy

Data protection declaration

Data privacy declaration and declaration of consent for use of personal data

This data protection declaration is applicable to www.rademacher.de, homepilot.rademacher.de and to all other subpages of these domains (hereinafter jointly referred to as "websites"). In addition to this, this data protection declaration is also applicable to the WR-Connect portal, which is accessed via the website homepilot.rademacher.de/login (hereinafter referred to as "WR-Connect") and the update-server (update.homepilot.de).

In this data protection declaration, we undertake to inform you which of your data we will be requesting, processing and using, and to what end (hereinafter all data protection relevant actions will be jointly referred to as "processing"). 

For isolated data processing procedures we will require further specific permission from you. This will be clearly indicated where necessary within this data protection declaration. These data processing procedures will only be performed when you have actively submitted a declaration of consent to the use of your personal data, either via the website or within the framework of registering with WR-Connect.

Responsible authority

The responsible authority as defined in § 3, para. 7 of the BDSG [German Federal Data Protection Act] is RADEMACHER GERÄTE-ELEKTRONIK GmbH, Buschkamp 7, D-46414 Rhede/Westfalen (hereinafter referred to as "Rademacher" or "we").

Data retrieved during a visit to our website

You can visit our websites without actively disclosing any personal data. However, we must advise you that within the course of visiting the website, the following data are automatically retrieved:

  • Browser type and version
  • OS (operating system)
  • Referrer's URL (the site visited immediately prior to this one)
  • Host name of the accessing computer
  • Your IP address (for an explanation of this, please see below)
  • Time of the server request
  • Web server protocol

These data are retrieved in order to enable the replication of the websites and the portal in your browser. These data belong to the so-called HTTP header, which is automatically transferred to the relevant web server during every website search. We will not use these data to categorise you or to create a profile of you and your browsing habits. However, we must advise you that it is, in principle, possible for said data to be used to define you as a person. The data are saved in log files in the event that they are required to trace back any technical errors or IT security incidents. The log files are automatically deleted after a maximum of 14 days (42 days regarding WR-Connect portal) if they are not linked to any event (error/security incident).

IP addresses (IPv4 and IPv6 (incl. MAC addresses))

The IP address is the globally recognised, explicit identification mark of your computer or mobile device provided by your Internet provider at the time of access and comprises, in its current and most common form (IPv4), four blocks of numbers separated by dots. For the most part, as a private user, you will not have a consistent IP address as this is something that is only assigned by your Internet provider on a temporary basis (so-called "dynamic IP addresses"). Where permanently dedicated IP addresses (so-called "static IP addresses") are concerned, an unambiguous mapping of user data with this feature is, in principle, possible. With the exception of tracking unauthorised access to our Internet service, we will not use these data in a person-specific manner, merely evaluate them in an anonymised form to determine which of our websites are more popular, how many hits there are per day, and similar.

In case you have a newer version of your IP address (IPv6), you should also be advised of the following: The IPv6 address is comprised of 8 blocks of four. The first four blocks are – as with the entire IPv4 address – typically dynamically allocated to private users. The last four blocks of an IPv6 address (the so-called "interface identifier") are determined by the end device that you are using for browsing and viewing the website. Insofar as this is not otherwise set up in your OS, the so-called MAC address will also be used here. The MAC address is a kind of serial number which is unique to every individual IP-enabled device in the world. (This is why we do not save the last four blocks of your IPv6 address.) In general, we would recommend that you activate the so-called "privacy extensions" on your end device to better anonymise the last four blocks of your IPv6 address. Most current OS have "privacy extensions" in place, however in practice they are very rarely activated. 

Cookies

We use so-called cookies for the purpose of improving our websites. Cookies are text files containing information that your web browser stores on your computer when you open one of our websites. Furthermore, cookies are required for certain services on the website to be able to operate correctly. In addition to this, some cookies save particular settings that you have made on the site as well as your login data for WR-Connect. We also use cookies to analyse your visit to the website and to better tailor our websites to your preferred areas of interest. 

How can I avoid cookies?

If you do not wish to have cookies installed, in your browser you can choose to block cookies, delete cookies that have already been installed on your computer or to be warned before any cookies are installed.

Before you make any changes to the cookies settings on your computer, you should read through our cookie guidelines and make yourself aware of cookies on other websites. Changes to the cookie settings can potentially affect the functionality of our website as well as those of others.

Firefox

To delete cookies, select: Open the menu -> Options -> Data Protection -> and remove selected cookies or delete your history.

To block cookies, select: Open the menu -> Options -> Data Protection -> on Timeline, select "create user-defined settings" -> "always select private mode" and delete the tick box next to "store cookies for all sites visited".

Internet Explorer

To delete cookies, select:  Open the menu -> Internet options -> General -> Delete... -> Cookies and website data -> Delete.

To block cookies, select:  Open the menu -> Internet options -> Security -> move the slider bar right to the top.  This will then block all cookies.  -> Click on OK.

Google Chrome

To delete cookies, select: Open the menu -> More tools -> Clear browsing data -> Select cookie and other site and plug-in data -> Clear browsing data.

To block cookies, select: Open the menu -> Settings -> Show advanced settings -> Content settings... -> "Block sites from setting any data" and "Block third-party cookies and site data" -> Finished

Safari

To delete cookies, select: Open the menu -> Settings -> Security -> click on "Show cookies".  Here you can either delete selected cookies or all cookies.

To block cookies, select: Open the menu -> Settings -> Security -> under "Accept cookies", click on "Never". 

Third-party cookies and opting out of cookies

On our sites you will find services offered by diverse third parties. These may also make use of cookies.  On the following website, you can enquire about certain third-party cookies and check to see which third parties currently have installed cookies on your end device for the purposes of user-based online advertisements:  

www.youronlinechoices.com/uk This website also enables you, with one simple click, to prohibit the retrieval of user data for advertising purposes by selected third parties with future effect.  

We collect statistical data about your visits to our websites and WR-Connect through XITI.

XITI web analytics service (AT Internet) 

This website uses XITI, a web analytics service from Applied Technologies Internet SAS , Parc d’Activités La Devèze, 8 Impasse RUDOLF DIESEL, 33700 MERIGNAC ("AT")

XITI analyses your usage of the website. In order to identify your browser, XITI installs cookies. 

At our behest, XITI evaluates your surfing habits and creates reports about your website activities.  In addition to this and also at our behest, XITI provides other services connected to the analysis of website and Internet use. The IP address obtained from your browser by XITI will not be combined with other data from XITI. You can visit the website of AT Internet (http://www.atinternet.com/en) for more information. 

AT offers you the choice to opt out of data being retrieved from our websites and WR-Connect via the following link: www.xiti.com/en/optout.aspx. To unlock this option, you must first accept a cookie that produces a random, alphanumeric identifier. If you do not accept this cookie or delete it at a later stage, the opt-out function is not activated and you will continue to receive cookies from AT Internet. 

Use of our contact form 

The personal data that you provide to us through the use of this contact request is only used for answering your request or contacting you and for the associated technical administration. Information is not passed on to third parties. Before you can send us your contact form, you will need to tick a box to say that you consent to your data being used in order to answer your question. You have the right to revoke the consent given by sending the form at any time with effect for the future. Email us here: [marketing@rademacher.de]. Your personal data is deleted immediately in this case. Your personal data is also deleted without your revocation as soon as we have processed your request or you revoke your consent to save the data. This is also the case if the storage of data is impermissible for other legal reasons. 

Registration/login for professional users ("Partner Area") 

Professional users of our website have the option to register themselves. During the course of the registration, you will provide us with your consent to use the personal data visible on the entry screen to the registration form so that we can make the professional area available. The data entered as part of the registration will be retrieved and saved only for the use of the professional area of this website. Information is not passed on to third parties. We do not compare the data collected in this way with any other data that might be collected by other components of our site. 

You have the right to revoke the consent given at any time with effect for the future. Email us here: [marketing@rademacher.de]. Your personal data is deleted immediately in this case. 

Social bookmarks 

So-called social bookmarks (e.g. from Facebook, Google+ and You Tube) are embedded on our websites. Social bookmarks are Internet bookmarks enabling users of such a service to gather links and news reports. They are only embedded in our website as a link to the appropriate services. You are redirected to the website of the respective provider after clicking on the embedded graphics, i.e. user information is only transmitted to the provider at this point. Please refer to the respective privacy policies of the providers for information about handling your personal data when using these websites.

You Tube 

Functions of the You Tube service are embedded in our websites. These functions are provided by You Tube, LLC 901 Cherry Ave. San Bruno, CA 94066 USA. You can find more information about this in the You Tube privacy policy. (http://www.youtube.com/t/privacy)

Newsletter 

You have the opportunity to subscribe to our newsletter. You will need to supply your email address so that we can send you the newsletter. When subscribing to the newsletter, you are giving us your consent to use your email address to send you advertisements and other content relating to our products via the newsletter. Your email address is not used for any other purpose and, in particular, not passed on to third parties. You may of course opt to unsubscribe from the newsletter at any time and revoke the consent given by you for the future. Click on the appropriate link in the newsletter sent to you in order to do this. Your email address is then deleted from our system immediately.

No data transfers to third parties 

Data is not transferred to third parties unless we are required to do so by law. Should external service providers come into contact with your personal data, we will have taken legal, technical and organisational measures to ensure that they comply with the data protection regulations.

WR-Connect

When subscribing to WR-Connect, you are giving us your consent to use the following data:

  • the personal information visible on the entry screen to the registration 
  • the IP address of your Internet connection
  • HomePilot UID
  • SW versions 
  • Name of the HomePilot in the portal
  • Uptime (system stability message)
  • Time of the last successfully established connection
  • Number and type of the devices connected to the HomePilot

Update server (update.homepilot.de), i.e. without registration, person non-specific:

  • WAN IP address
  • HomePilot UID
  • Date of the enquiry (an update verification is run every 6 hours)
  • These data are saved for 1 year

These data are retrieved and processed for the following purposes:

  • To enable to control of your HomePilot via WR-Connect
  • To inform you of any IT security breaches and awaiting updates
  • To facilitate error diagnosis in the event of a problem 
  • To compile customer and need-orientated product recommendations and offers ("adverts")

Insofar as you have already given your explicit consent during registration, these data will also be used for sending the newsletter. You can find more information about our newsletter in the corresponding paragraph of this data protection declaration.

The data retrieved via WR-Connect will not be combined with the other data. These data are only deleted when you unsubscribe from WR-Connect.

Right to information 

If you send us a request in writing or in text form, we will tell you at any time which of your personal data we have stored. You can also contact us via email about this. Only data that we require to execute any outstanding orders or to assert our rights and claims as well as data that we are obliged to retain by law is excluded from deletion.

Links to websites of other providers 

Our websites may contain links to websites of other providers that are not covered by this data protection declaration. Please observe the data privacy policies of the respective providers where the collection, processing or use of personal data is associated with the use of the websites of other providers.

Changes to the data protection regulation 

We reserve the right to make changes to this data protection declaration at any time in compliance with the applicable data protection regulations. This will not affect the declaration of consent you submitted prior to the change. Current version: November 2016. 

Using our contact form

The personal data provided by you in line with this contact form will only be used to answer your enquiry or contact request and for the technical administration related to this. This data will not be passed on to third parties.

You shall have the right to revoke the consent provided when sending the form at any time with effect for the future. In this case, your personal data will be immediately deleted.

Your personal data will also be deleted without your revocation if we have processed your request or you have revoked your consent for storage here. This shall also be the case if storage is prohibited for other legal reasons.

Registration / login for specialist users

We offer specialist users on our website the possibility to register. The data entered in the registration process that are shown in the input mask of the registration form [for example: email (user name), password, first name, surname, company, street/house no., postcode, city, telephone, fax], are only collected and saved for the use of the specialist expert area on this website. This data will not be passed on to third parties. A comparison of the data collected this way with data that was possibly collected through other components of our website, shall not take place.

You shall have the right to revoke the consent provided when sending the form at any time with effect for the future. In this case, your personal data will be deleted.

We would like to point out that data transmissions on the internet (e.g. during email communication) can be subject to security gaps. It is impossible to guarantee complete data protection in relation to third-party access.

Use of the contact data made available within the framework of the obligation to provide imprint data to transmit advertising or information material which has not been expressly requested, is hereby opposed. The operator of the site reserves the right to take legal action in the event of the transmission of unsolicited advertising material, such as spam mail.

Google Analytics

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html bzw. unterhttps://www.google.de/intl/en_uk/policies/. Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking). We also use Google Analytics to analyze data from AdWords and the Double-Click-Cookie for statistical purposes. If this is undesired, you can turn off this function in the Ads Settings (http://www.google.com/settings/ads/onweb/?hl=en)
(Quelle: www.datenschutzbeauftragter-info.de)

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website:  

Cookies

We also use so-called cookies to improve our website. Cookies are text information files that your web browser saves on your computer when you open one of our websites. We use this cookie technology to customise our websites to preferred fields of interest. If you would like to prevent the use of cookies, you can deny the use of cookies on your browser. You will find more information on how to do this in the instructions provided by your browser provider.

Social bookmarks

So-called social bookmarks (e.g. from Facebook, Twitter and Google+) are integrated on our website. Social bookmarks are Internet bookmarks with which users that use such services can collect message notifications and links. These are only integrated on our website as a link to the corresponding service. After clicking on the integrated graphics, you will be forwarded to the page of the respective provider, i.e. only then is user information transmitted to the respective provider. Information on handling your personal data when using these websites can be found in the respective data protection provisions of the provider.

YouTube

Functions of the YouTube service are integrated into this site. These functions are provided by YouTube, LLC 901 Cherry Ave. San Bruno, CA 94066 USA. Additional information on this can be found in the data protection guidelines of YouTube. (http://www.youtube.com/t/privacy)

Newsletter

You have the option of subscribing to our newsletter. For this, you must specify your email address to which we can send the newsletter. By entering your email address you agree that we may use your data to send you the newsletter and to keep you informed on news. You email address will not be used for any other purpose, in particular the data will not be passed on to third parties. Of course, you have the option of unsubscribing from the newsletter at any time and to revoke your consent for the future. For this, please click on the according link in the newsletter sent to you. You email address will then be immediately deleted from our system.

No data transfer to third parties

Your data shall not be transferred to third parties unless we are legally obligated to do so. Should external service providers come into contact with your personal data, we have ensured - through legal, technical and organisational measures as well as through regular checks - that these comply with the provisions stipulated in the Data Protection Act.

Right to information

Upon written requests or requests communicated in text form, we will provide information, at any time, on which of your personal data is stored by us. For this, please contact us directly by email. The deletion shall only exclude data that is still required to process outstanding tasks or to enforce our rights and claims, as well as data that we have to store according to legal requirements.

Links to websites of other providers

Our websites may contain links to websites of other providers, who are not covered by this data protection policy. As far as the collection, processing or use of personal data is related to the use of website of other providers, please take note of the data protection notice of the respective provider.

Amendments to the data protection policy

We shall reserve the right to amend this data protection policy at any time taking the applicable data protection provisions into consideration. Current version of June 2015.